of purchase decisions happen in the unconscious mind.
Gerald Zaltman · Harvard Business School
Growth & System Designer · 14 years
Behind every conversion problem, a decision no one mapped. I make that decision visible, through behavioral design, CRO, and fourteen years inside constrained environments like insurance.
of purchase decisions happen in the unconscious mind.
Gerald Zaltman · Harvard Business School
of consumers abandon their favorite brand when cognitive cues favor a competitor.
Google · Decoding Decisions
of waking time the brain spends mind-wandering, and that's when preferences are formed.
Killingsworth & Gilbert · Science, 2010
Content architecture for non-linear journeys in regulated, multi-market environments. Each piece translates a research framework into measurable editorial outcomes.
A hub architecture that guides 4 invisible reader clusters through non-linear exploration and evaluation, built on Google's Decoding Decisions framework.
A Netflix-style recommendation logic that turns post-purchase moments into editorial entry points, applied to McKinsey's compressed CDJ.
A content taxonomy and E-E-A-T system rebuilt for AI-driven discovery, answering Forrester's finding that 90% of buyers now research through GenAI.
I don't choose between thinking and shipping. Design without strategy is decoration; strategy without design is intention without form.
Bourdieu, Kahneman, Simone Weil, Uri Hasson, when the reference earns the sentence. Never to decorate a deck.
I start with the artifact, a screen, a moment, a number, and trace it back to the structure that produced it. Never the reverse.
I know what I'm worth and what I want, without proclaiming either. Credibility comes from the precision of what I observe.
Halima reads what a brief doesn't say. She'd surface the decision blocking a release before anyone else had named it, and frame it so the room could move on.
Working with Halima on TEDxBrussels meant getting both the systems thinker and the operator. She'd translate ambiguity into a structure the whole team could act on.
A newsletter and long-form practice exploring behavioral design, decision architecture, and the craft of converting attention into action, in French, for design and product professionals.
Behavioral cues, conversion patterns, and field notes from inside regulated environments. Sent on rhythm, not on schedule.
Subscribe → Article · MediumFrameworks, case readings, and slower thinking on decision design, published when the argument earns the format.
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Connect →No pitch, no agenda. The best conversations I've had started with a single line and no calendar invite.